Whether you feel it is important or not, the person that comes
to your home and cleans your carpet can be drastically different
from one company to the next.
What I want to do is clear up a some controversy about carpet
cleaning companies. You have three types of carpet cleaning
companies.
1. Companies that use employees 2. Companies that use
contractors 3. Companies that are owner/operator
Which is the best? If I had to rank them in order, here's how
they would list.
1. owner/operator 2. contractors 3. employees
Maybe this order isn't what you have heard in the past, but it
is the truth in most cases. An owner/operator will almost always
yield the best results because you are getting your carpet
cleaned by the owner of the company. He/she really cares about
their work more than a contractor or an employee would.
You also have the most leverage with an owner/operator because
he/she has the power to discount any service for you to whatever
price they deem necessary to get your business. You don't have
to worry about calling the office to talk to someone who can
further discount your service.
A contractor can be a very good choice when it comes to carpet
cleaning. They usually are more experienced than an employee,
have their own tools and equipment that they are very familiar
with and can also discount your services within reason,
depending on what company they are contracting from.
I would choose an employee only if the first two options were
not available. Employees are not as educated on the principles
of carpet cleaning, spot removal, knowledge of cleaning agents,
etc... If they are getting paid by the hour, they will be in no
hurry to finish your home, so be prepared not to have anything
scheduled for 3 hours or so. They are also not flexible to
discounts, they are told what the price is and they stick to it.
Request their most experienced technician if you go this route.
5 or more years experience is preferable.
Of course with any business, ethics always plays a role. If the
person coming to your home is not ethical, it doesn't matter who
you choose or what service it is. They are either honest or
they're not.
There are many great carpet cleaning companies to choose from,
but there are also some that are not so great or ethical. Get
educated when choosing carpet cleaning for your home, after all,
carpet is a big investment, treat it with care and you can
extend your carpet life an additional 5 to 7 years.
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