Are The TMobile Pocket PC Exchange And Repair Programs Worth The Effort?

TMobile Pocket PC exchange and repair programs are just one of
the things that consumers like about this top notch carrier.
Through this program, a customer may ask for repair services or
an exchange of his handheld via TMobile Pocket PC Repair Centers
or through the assistance of a T-Mobile Customer Service
representative.

And according to customer reviews, the T-Mobile Pocket PC repair
and exchange service is something that consumers can indeed rely
on.

TMobile's After Purchase Service

As a T-Mobile customer, you can avail of the exchange or repair
program if your Pocket PC is still within the warranty period
(usually one year) and that the defect or damage is through no
fault of your own. If such is the case, T-Mobile will send a
replacement Pocket PC. 

Upon receipt of the Pocket PC replacement, you will then have to
fill out a replacement form and send it with the defective
Pocket PC within seven days. Otherwise, T-Mobile will charge you
the amount of the handheld replacement. 

If, however, your Pocket PC is more than a year old (i.e., out
of the T-Mobile warranty period), a replacement can still be
dispatched to you while repairs are being done on your Pocket PC
for a $70 fee. 

Don't want to pay the $70 fee? Call a T-Mobile Customer Service
representative to know more about other options you may have
regarding your defective or malfunctioning Pocket PC. Don't be
shy; many Pocket PC consumers are unaware of the options they
have when it comes to repairs, rebates and exchanges concerning
their gadgets.

A note about T-Mobile exchanges - if you have an old model
handheld such as a Toshiba Pocket PC, T-Mobile may not be able
to provide replacements or repairs for these handhelds because
their manufacturers do not make them anymore.