I recently updated the phone system for my business. We're a
small company with just a handful of employees in an office
about the size of a two car garage. We do a lot of business over
the phone and although we could handle the call volume with our
old system, I still felt (and was informed many times) that it
was antiquated and hard to use. I knew it needed to be brought
up to speed so I consulted my employees and asked them to list
the features that they felt would improve productivity and make
their jobs easier. I then looked for phones and equipment that
would meet our needs. I was somewhat in shock over the price of
a new phone system.
I didn't realize it could cost so much. Disheartened but not
defeated, I kept searching until I found a vendor who offered
the phone system we were looking for at a great price. It was
substantially cheaper than the next closest competitor, which
made me look a little closer. As it turns out, these phones were
used. They weren't refurbished phones, and came with the same
warranty as a new phone, but there was something in my psyche
that turned me away from the idea of buying used electronics.
Still, money is money and if they were going to give me the same
warranty as a new phone system had, what did I have to lose.
After talking to the vendor and voicing my concerns, I purchased
nine phones and the line equipment we needed for a lot less than
what it would have been brand new.
The new system has been in place for several months now and
everyone is quite happy with the improvement. The phones are
reliable and we have never had a problem with them. If you
decide at some point to update your business phone system but
don't think you can afford what you really need, look into
buying used phones. You can save quite a bit of money and, as
I've found out, they are a product that holds up well to daily
use. I'm afraid that if I hadn't stumbled onto them in my search
for the best deal, I might have never found the system I have
now, and never even considered purchasing used equipment. If you
find a reputable company to deal with that will back up their
products, new or used, you can make a little money go a long way.
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