Contributing factors to client success

 A unique combination of education in the field of physical
fitness, many years of experience, meticulous attention to
detail, genuine caring and interest in the client, a constant
thirst for upgrading health and fitness related education,
knowing the limits of professional expertise, the development of
client/trainer trust and rapport and being a firm but diplomatic
motivator all have a positive effect on client success.

The various certifications through the ISSA (completed and in
progress) and the outstanding support received through the ISSA
have also played a major role in maintaining client satisfaction
and achievement of their individual goals.

In addition to the normal procedures of completing a
comprehensive Lifestyle/Medical Questionnaire prior to their
participation in the fitness assessment or training program, all
potential clients not suitable for beginning a plan of increased
physical activity are asked to seek the advise and approval of
their physician. Standardization, accuracy and validity of
assessments begin with strict pre-assessment protocols and are
closely adhered to during the assessment. The baseline data
obtained from the assessment and the client’s goals determine
the training options meticulously designed for the individual’s
training program. Specificity of training to meet the needs of
each client equates to satisfaction of their goals and
development of long-range lifestyle changes for improved quality
of life.

It is important to keep the best interest of the client top
priority at all times; even at the cost of lost revenue, thereby
earning the client’s trust with genuine interest and caring.

Maintaining a constant awareness of each client’s mental and
physical state before, during and after each workout session
assures optimum levels of progression and reduces the risk of
over-training. Trainer availability for questions and concerns
on a continual basis beyond the appointed training sessions
enhances confidence in the trainer’s expertise and
dependability. 

Every potential client brings a myriad of variables to consider
when customizing their program and the following considerations
should be the backbone of professional personal training at the
top level:

- Client/trainer trust and rapport - Constant updating in health
and fitness trends - Genuine care and interest - Make time away
from training for client's questions and concerns - People
person with a sense of humor: make it fun! - Know the limits of
professional expertise and research answers when appropriate -
Optimize efficient use of time in each training session - Strive
for various ways to individualize and motivate each client

In conclusion, client success depends on consistent and
continued progression that can only be achieved by professional
trainers who take the time to prescribe specific training for
them like they were the ONLY clients requiring their services.
Since reality dictates time constraints, the trainer who strives
for the best they can do for each client will produce positive
results every time.

Dave Peters ISSA C.P.T., C.S.S. www.lifespanfitness.us