Honda customers are among the most satisfied in the car
industry is revealed this week in the latest J.D. Power and
Associates Automotive Customer Satisfaction Study published in
the June edition of What Car? Achieving high customer
satisfaction is a top priority for us and we are firmly
committed to enhancing the customer experience,” says Honda
(UK)’s Customer Insight Manager, Jane Nichols. “To this end, the
J.D. Power and Associates Study is an important measuring tool,
enabling us quickly to identify the things that really matter to
the customer. We are greatly encouraged by our success,
especially since this year’s study reflects steps we have
recently taken to reduce ownership costs.” Finding the right
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